Brand Affiliates should report any and all conduct that appears to be in violation of company policies and procedures. Brand Affiliates should report a possible violation by submitting a written complaint (via courier mail, fax, or e-mail) to the local Compliance Department. The Compliance Department must have a written statement from the complainant in order to take action. The brand affiliate should include all relevant information in the initial report, including names, ID numbers, specific policies violated, and a copy of all physical proof. Complainants will receive a “Thank You” letter from compliance. Complainants will not normally be updated on the progress or outcome of any case as this information is considered confidential.